If you are having trouble installing Extension Pack please read this troubleshoot guide carefully.

Below you will find some common issues that users have experienced.

• My python console does not show any Extension Pack Message

• I installed Extension Pack and nothing is happening on startup of Mari

• I can't find my Scripts Directory

• I can't find the python console in MARI

• Do I need to uninstall old Extension Pack Versions ?

• My python console shows a 'No Valid Extension Pack' error

• My python console shows a 'Missing File or Folder ..'  error

• I get a 'Access Denied' Error Dialog on Startup
  
  
• I get a "Access Denied" Error in the python console on Startup while Hotboxes are installed

• I get asked to select the Extension Pack Version on each Mari Open and I don't want that

• Do I still need to install Modo Bake Presets manually like in previous Extension Pack versions ? 

• I get asked to provide Licensing Data

• I get a TDR Warning on Mari Open. What do I need to do ? 

• Mari takes a long time to start

• I want to install Extension Pack in a non-default location

• The Installation is several Gigabytes, can I make it smaller ? 

If you are having trouble with licensing Extension Pack please read this troubleshoot guide carefully.

Below you will find some common issues that users have experienced.

• I do not have Internet Access or only limited Internet Access on my machine

• I get asked to provide Licensing Data

• Activation: SSL Certificate Error during Licensing

• Activation: Unable to verify. License disabled or does not exist

• I use a proxy, which domains need to be whitelisted ?

• Does this Extension Pack Version run with Mari 4 or 5 ?
  
  
• Extension Pack Issues with Mari 7.1 ? 

• Shelf Preview Icons of Extension Pack Textures are very small

• I am getting a 'Convert Layers' Dialog on Project Open

• What do I do with previous Extension Pack Versions ?

• I want to move the Resources that result in large File Size

• Mari 6 Roller Brush is missing

• I cannot paint in Mari anymore

• Where does Mari store its log file ? 

• Where does Mari store its settings ?

• How do I find and download upgrades ?

• Where do I find tutorials for Extension Pack ?
  
  
• How do I optimize Mari's Baking performance ?
  
  
• What PC Components influence Mari Performance ?
  
  
• Mari seems slow with Bump Maps enabled
  
  
• Where do I find older Versions of the Documentation (for older Extension pack Versions) ?
  
  
• How do I assign a Environment Variable ?

Mari Extension Pack 5: Common Installation Mistakes from Jens Kafitz on Vimeo.